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Famous Stratford hotel is a top choice with guests




A LANDMARK 17th century hotel in Stratford can proudly claim to be among the top 10 per cent of hotels worldwide according to those who matter most – its guests.

The Swan’s Nest, a 72-bedroom Georgian townhouse run by Focus Hotels Management Ltd since 2019, has been recognised by Tripadvisor as a 2023 Travellers’ Choice award winner.

The coveted Travellers’ Choice awards celebrate businesses that have consistently received great reviews on Tripadvisor over the last 12 months.

Swans Nest Hotel general manager Kate Jeffries, centre, pictured celebrating the hotel’s Tripadvisor accolade with colleagues Marilou Baylis and Chloe Cavanagh-Moore. Photo: Mark Williamson
Swans Nest Hotel general manager Kate Jeffries, centre, pictured celebrating the hotel’s Tripadvisor accolade with colleagues Marilou Baylis and Chloe Cavanagh-Moore. Photo: Mark Williamson

The disitnctive building was one of the earliest brick houses in the town, built around 1673, and the bricks are known to have been made on the site.

Hotel manager Kate Jeffries said: “For a small, independent, hotel, this is wonderful news, and it shows we are doing something right.

“As a hotel team, we work extremely hard to ensure that our guests have a very special experience when they visit Swan’s Nest Hotel. Ultimately, this accreditation to down to the whole team; the people make the place.”

“Having earned our position among the top 10 per cent of hotels worldwide, we’ve now got to make sure we do everything we possibly can to stay there.”

The Swan’s Nest was not the only Stratford hotel to gain the accolade – in fact the town is spoilt for top ranking hotels, with the Hotel Indigo currently currently ranking number one on Tripadvisor.

John Boris chief growth officer at Tripadvisor, said: “Earning a Travellers’ Choice Award demonstrates that you have provided great experiences to those who matter most: your guests.

“With changing expectations, continued labour shortages, and rising costs, this is no easy feat, and I am continually impressed with the hospitality industry’s resilience and ability to adapt. Cheers to another successful year!”



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