LOW passenger numbers and congestion have prompted changes to the X20 — Stratford-upon-Avon to Birmingham bus service — which come into effect in September.
Johnsons Excelbus of Henley (part of Johnsons Coaches) have announced that from Sunday, 2nd September the X20 bus service will be replaced by a new service, number 20, which will operate on Monday to Saturdays between Shirley Station and Stratford.
Sunday’s X20 will also be replaced by the new service X50 which will operate from Birmingham to Chipping Norton via Stratford, taking the same route as the current X20 service.
Service 20 will operate hourly on Mondays to Saturdays with a similar timetable to the current X20 times between Shirley and Stratford.
Passengers for Birmingham will need to change either in Shirley, at The Saracens Head, Stratford Road, onto NXWM service 6, or at Shirley Station onto local West Midlands Railway services.
Operations director Peter Johnson said: “Unfortunately passenger numbers are too low for us to continue commercially operating a Monday to Saturday service into Birmingham City Centre and congestion along the Stratford Road is causing the service to have timetable reliability issues.
“The new service 20 is designed to improve reliability and maintain a regular service along this important link between Shirley and Stratford.
“Whilst we appreciate that this will be disappointing news to some customers, we are doing it with the best intentions for reliability purposes and to ensure the route can continue for the foreseeable future.”
Timetables are available to view online now and paper copies will be available from August.